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Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $65 per person over the age of 18. An administrative fee is used to take a select home off the market. The administrative fee is $100 per apartment home. Payments are made online by credit card or an ACH draft. We also accept money order or cashier’s check. All application fees are non-refundable.
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.
Water, trash, sewer, electric, and gas are the responsibility of the occupant. Electric service is provided by, SWEPCO. *Renter’s insurance is required.
Security deposits will vary depending on size and qualifying criteria. The one bedroom deposit starts out at $200, the two bedroom deposits starts out at $250, and the three bedroom deposit starts out at $300.
Rent is always due on or before the first of the month. WHAT DAY OF THE MONTH AM I LIABLE FOR A LATE CHARGE? Rent is always due on the first and a 10% late fee is assessed on the 5th of every month.
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
2 pets allowed. For 1 pet a $300 non-refundable fee and for 2 pets a $500 non-refundable fee are charged. Monthly pet rent is $30 per pet. There are some breed restrictions. Please contact the office for a list of these.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 5 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
All homes are cable ready. A few providers are available for your convenience, TNT Satellite, AT&T, and Longview Cable. However, each provider is limited to certain locations on the property. Please ask the office for more details.
Grills are provided around property for your convenience.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. If you’re locked out after hours please call a locksmith.
If you have lost your keys, you may have new keys made at our office during business hours for a fee.
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Our team is always ready to answer your questions.
Testimonials
Of my 7 years of living in Longview, I've lived in at least 6 different apartment complexes. Without a doubt Summer Brook is the best! Everything is well kept up and taken care of. The residents are friendly, the maintenance is great and the staff in the office are fantastic. I would definitely recommend to anyone on the fence about living here.
- Resident on Google Reviews
Although I've only lived at Summer Brook for 7 months, I can't imagine living at another apartment complex! I feel extremely safe, and the location is PERFECT. I'm just a few minutes away from everything and everyone in Longview!
- Resident on Google Reviews
I cannot say enough wonderful things about Summer Brook! Everyone...and I mean EVERYONE...is so kind and friendly
- Facebook Review
Lived in these apartments for 4 years, everyone there were angels
- Facebook Review
I have lived here for a couple of weeks now and I absolutely love it. All of my neighbors are so friendly, the office staff is super nice and the grounds are kept immaculate. My dog and I appreciate the dog park so much and I feel completely safe here. It’s so quiet and peaceful. I had some trouble with my a/c one day and they had it fixed within an hour!
- Google Review
We are so pleased with the group of folks who take care of the daily ins and outs at Summer Brook Apartments! It has been a joy to know that our college age son is in a safe and clean environment with such helpful management/office staff and maintenance staff. I cannot say "thank you" enough!
- Google Review
We love living here! Everyone that works here is very friendly and helpful, from the maintenance people to the front desk ladies. We love living next to a walking trail and the apartment complex is always pretty quiet.
- Apartments.com Review
I’ve been living here for a year now and absolutely love it! The walking path behind them makes it so easy to get some exercise in. And the maintenance and office staff are amazing. I would recommend anyone to live here!
- Google Review
Summer Brook apartments are amazing !! Staff is super friendly and knowledgeable and very helpful. Very nice and quiet as well as a safe place to live. Maintenance is always so helpful as for the ladies in the front office! Definitely will always recommend Summer Brook to any family & friends looking for a home. Me and my boyfriend are going on our second lease and we absolutely are thrilled to continue to be with the Summer Brook community!
- Apartments.com Review
Best maintenance ever!
- Google Review
Very pleasant property and helpful staff.
- Google Review
I’ve lived here for almost 4 years now and have always been treated greatly by all the staff members. Maintenance knocks out any request very quickly and does a good job of making sure it’s done right.
- Google Review
I love Summer Brook! Hands down best apartments in Longview! The location is perfect and the property management unbeatable! Summer Brook takes care of their residents and their property which is really hard to find in so many other apartments. Management works hard to provide fun activities so residents can connect, making it feel like a family environment.
- Google Review
Solid complex. Maintenance team works hard to keep the facility looking nice and running efficiently. Office staff are quick to respond and helpful.
- Google Review